Club it part II Essay Example | Topics and Well Written Essays - 1000 words

Club it part II - Essay ExampleCLUB IT disdain Issues As more and more customers are visiting the club, there is no mechanism to emphasize individual customer perspective, resulting in vague customer management. For instance, customer interest and likenesses related to the club activities. In this way, the organization cannot take appropriate decisions based on the interest and likenesses of the customers of the club. Likewise, there is no data of customer fundamental interaction with the Club IT services the staff cannot entertain the customer in a better way. Moreover, there is no interaction of customers with the Club IT system. The club currently does not support analytical monitoring of the stock list items. It office that the supplier do not know the product demand in the club. The club does not indorsement to provide the merchandize the customer wants. This may impact in a negative customer loyalty issue. The clubs mission is to earn the loyalty of the customer. in that location is no criterion for setting strategic goals for better management, customer relations and satisfaction. The organizations must evaluate the strategic planning activities for the betterment and growth. The planning relies on the for sale assets of the organization. This area also needs improvement as planning is essential before implementing any strategy. For understanding key issues having a significant impact on the survival and success of the organizations strategic planning is an essential process (Efendioglu & Karabulut, 2010). Implementing E-commerce Systems For making the 3 p relating to (peoples, employees and culture) Customer relationship management system is required. The basic factors which enabled the carrying out of customer relationship management systems are the expansion of computers and the global telecommunication infrastructure (Lostakova, 2009). Customer Relationship Management Customer relationships are occurring on some(prenominal) levels in the clu b. CRM will share the customer relationship data within the organization employees for making better decisions, follow ups on all dissimilar levels in dealing with the customer. The CRM system will make a customer a useful entity for the organization. The customers are authorized to find information and services to acquire a conclusion resulting in fewer customer staff and order entry. The customer relationship data is centralized and is accessible to all the Clubs employees. It means that all the customer data and history are just away from the click of the mouse. The customers will feels as a part of the Club IT team up because they will get what they want, as only delighted customers provides a superb level of loyalty. If the customer satisfaction amplifies, Club IT will get more production line and revenue. Supply Chain Management System Supply chain management systems are implemented globally for utilizing their supply chain activities in a reproductive approach for competit ive advantages (Kanji & Wong, 1999). By implementing supply chain management systems, the Club IT will able to reduce costs and maximize productivity for inventory and stock management